REVENUE & E-COMMERCE · TEAM
Team contribution
Priority Focus, Action Plan target measures, and achievement across the section team.
TOTAL TEAM
Priority to Action Plan summary
Maximize Profitable Revenue & Yield
Grow rooms, F&B and other revenue while protecting ADR, RevPAR and channel quality.
Monthly review of F&B / ancillary revenue by outlet, daypart and demand; identify upsell, package, bundle, displacement and pricing opportunities with unit. KPI / Success Measure: ≥2 actionable revenue opportunities / month; incremental revenue tracked Cadence: Monthly
Review all promotions for pickup, displacement, ADR dilution and net revenue; close weak promos; align promo windows to need dates. KPI / Success Measure: Promotion share 1.05% current Cadence: Weekly + monthly
Recover Direct share through demand calendar, offer architecture, inventory and pricing alignment; protect direct ADR. KPI / Success Measure: Direct Share 7.82% current Cadence: Weekly
Review segment mix, net ADR and displacement; protect premium demand; reduce low-yield business on compression dates. KPI / Success Measure: Improve net ADR / RevPAR; low-rated displacement avoided on compression dates Cadence: Weekly
Daily OTB pace review; pickup vs LY/Budget/Forecast; identify gaps 7/14/30/60/90 days; revise forecast and action plan. KPI / Success Measure: Forecast accuracy ≥95% (Actual vs Forecast variance within ±5%); ≥90% material gaps with action owner Cadence: Daily + weekly
Translate demand signals into BAR ladder, room-type pricing, restrictions, CTA/CTD, minimum LOS, inventory controls and channel allocation. KPI / Success Measure: ≥95% rate recommendations implemented; 100% critical-date actions executed Cadence: Daily + weekly
Review STR performance vs comp set; identify occupancy, ADR and RevPAR index gaps; build action plan by weak metric; track recovery by month. KPI / Success Measure: MPI ≥100; ARI ≥100; RGI ≥100; stretch ≥105 where market conditions allow Cadence: Weekly + monthly
Direct share 9.0%; ADR ≥ Rp765K
Grow E-Commerce & Digital Channel Contribution
Increase profitable OTA and website contribution without uncontrolled discount leakage.
Quantify commission, discount and promotion leakage by channel. KPI / Success Measure: Net contribution improves; no uncontrolled discount leakage Cadence: Monthly
Improve landing pages, booking content, campaign tags and mobile/member offers. KPI / Success Measure: Website share 1.80%; ADR ≥ Rp757K Cadence: Weekly + monthly
Log and close undercut, stale cache, mapping and promotion conflicts. KPI / Success Measure: Rate parity compliance ≥98% Cadence: Daily + weekly
Build Commercial Intelligence, Communication & Execution Discipline
Turn one weekly commercial view into faster decisions and closed actions.
Document a calibration session on yield, STR, channel economics, parity or promo ROI. KPI / Success Measure: 1 documented session per month Cadence: Monthly
Agree pricing, inventory, promotion, owner and due date for priority actions. KPI / Success Measure: 100% cadence; ≥90% actions closed by due date Cadence: Weekly
Combine STR, pickup, forecast, parity, content, channel mix and campaign results. KPI / Success Measure: Dashboard issued weekly with top 3 risks and opportunities Cadence: Weekly
testing
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testing dari team member result
INDIVIDUAL TEAM